Ordering takeout, catering and delivery could not be any easier! We make your menus live, enabling your customes to place their orders directly off your restaurant's website.
Online orders can be transmitted to individual locations or to a centralized call center using a variety of methods, such as direct POS integration, Fax, or Email.
POS Integrated Solution
We can work with your POS vendor to integrate the online ordering service with your Point of Sales system. POS integration generally involves transmission of
online orders in XML format over the Internet. The XML format is customized to meet your needs and the specification of your system.
Brygid has successfully integrated with a good number of POS vendors, such as SpeedLine Solutions,
FireFly Technologies, and POSitouch.
Please feel free to contact us for additional details.
What happens if our POS Internet connection is temporarily down?
Our systems and dedicated call center staff will detect failed orders and handle them appropriately by either faxing or phoning them in until your Internet connections is back on.
Do you charge extra for POS integration?
No. POS Integration is done free of charge.
What if we have an semi-isolated POS system?
We can still help if your POS system is capable of processing XML orders but does not directly provide the means for receiving them online.
The Brygid Communicator software can be installed on your system to facilitate a two way
communication between your point of sales system and our servers.
Please contact us for further details..
Fax Solution
Online orders can also be faxed to individual stores locations or centralized call center. All faxed order are followed up by a live phone call from one of
our call center agents to ensure proper transmission and receipt.
How many fax lines do we need to handle a busy evening rush?
Most likely one. Very few clients require more than one fax line. Our fax servers intelligently and efficiently combine multiple online orders and send them through via
a single fax transmission. Generally speaking our systems can send in more online orders via a single store's fax line than most single store operations can handle. Additional fax
lines may be needed if you receive faxed orders at a centralized call center responsible for multiple stores. POS integration is highly recommended for very busy sites.
